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GetResponse Reviews

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Overall Rating

4.5
9 Reviews
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About GetResponse

GetResponse is an email marketing platform that offers an extensive range of tools for businesses to improve their marketing strategies. From email marketing campaigns to creating pages and automating marketing campaigns, GetResponse is the go-to platform for businesses big and small. The company's mission is to tailor their services to the diverse needs of their customers, providing easy-to-use and affordable marketing tools. With a global, remote-first, multicultural team, GetResponse has been empowering businesses worldwide for over 20 years, making marketing more accessible and efficient.

GetResponse Pros & Cons

Here are some pros and cons of GetResponse:

Pros:

  • Free plan available for up to 500 contacts.
  • Unlimited monthly email sends with all paid plans.
  • User-friendly visual email editor.
  • Landing page builder is included.
  • Free 30-day trial.
  • Competitively priced and lower than many of its leading competitors.

Cons:

  • Limited automations with entry-level paid plan.
  • SMS marketing is not available with most plans.
  • Free plan does not include reports.
  • Billing issues are common.

Remember, the right choice depends on your specific needs and circumstances. Consider these pros and cons carefully when deciding whether GetResponse is the right tool for you.

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GetResponse Customer Reviews (9)

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Zorán Csonka
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Mar 1, 2023
Harry Hanks
Harry Hanks
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Greg McAllister
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Mar 1, 2023
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Sam Abney
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Feb 27, 2023
Kyla Crook
Kyla Crook
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Feb 26, 2023
Nicholas Jenkins
Nicholas Jenkins
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Feb 25, 2023
Daisy Minton
Daisy Minton
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Feb 25, 2023
Paul Horan
Paul Horan
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Samantha Morris
Samantha Morris
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Feb 23, 2023

GetResponse Customer’s Q&A

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GetResponse Features and Benefits

GetResponse is a comprehensive email marketing and automation platform that offers a variety of key features and benefits:

  1. Email Marketing: Allows for the creation of engaging and industry-optimized emails, increasing open and click-through rates.
  2. Marketing Automation: Provides powerful workflows to engage with customers at every stage of their journey.
  3. Drag-and-Drop Email Builder: Enables the creation of emails with a simple, user-friendly interface.
  4. Pre-Built Email Templates: Offers a large gallery of templates for various types of emails.
  5. A/B Testing: Allows for testing different versions of emails to see which performs better.
  6. Lead Generation Tools: Includes a website builder and other tools to help businesses generate more leads.
  7. In-Depth Analytics: Helps businesses improve their email marketing performance by providing detailed analytics.
  8. Content Monetization Platform: Enables users to turn their knowledge into a revenue stream.
  9. AI-Powered Tools: Includes an AI Email Generator and an AI Campaign Generator to help businesses create professional campaigns in minutes.

These features make GetResponse a powerful tool for businesses looking to improve their email marketing and automation efforts.

GetResponse Pricing

GetResponse offers several pricing plans based on the number of contacts and features needed:

  1. Basic: Starts at $15 per month for up to 1,000 contacts. This plan includes unlimited emails.
  2. Plus: Starts at $49 per month for up to 5,000 contacts.
  3. Professional: Starts at $99 per month for up to 10,000 contacts.
  4. Enterprise: For lists exceeding 100,000 subscribers, the price starts at $1,199 per month.

All plans come with unlimited autoresponders and emails, and there's no extra set-up fee. Discounts are offered for longer-term commitments, with 18% off a 12-month plan or 30% off a 24-month plan.

Remember, the right choice depends on your specific needs and circumstances. Consider these options carefully when deciding whether GetResponse is the right tool for you.

Payment Method

GetResponse accepts debit cards and major credit cards: Visa, MasterCard, Discover, Maestro, JCB, and American Express. It's important to ensure that the card can be used for recurring payments and online international transactions.

In addition to card payments, PayPal payments are accepted in certain countries. Some countries also have additional payment methods and services like PayU in Poland and Sepa Direct Debit in Germany.

For some features, like buying photos in Files and images, it's only possible when using a credit card as the payment method.

Moreover, GetResponse has integrations with Stripe and PayPal Payments, allowing users to add products to their account and take payments directly from their GetResponse order forms.

GetResponse FAQs

FAQ

GetResponse Alternatives

Here are the top 10 alternatives to GetResponse:

  1. ActiveCampaign: Offers a complete set of marketing tools including email, web, social, and text to engage customers at every stage of the customer lifecycle.
  2. Campaign Monitor by Marigold: Provides professional-grade email marketing and automation platform for fast-growing businesses.
  3. Emma by Marigold: Allows for integrated newsletter referral programs to help creators grow their reach by leveraging their existing audience.
  4. Constant Contact: Known for its advanced analytics and reporting that help marketers make data-driven decisions.
  5. Dotdigital: Offers personalization and segmentation tools that allow creating customer segments based on real-time data.
  6. Drip: Best for DTC ecommerce, allows segmenting the whole audience based on real-time store, visitor, and marketing data.
  7. Klaviyo: Best for ecommerce agencies and developers, offers personalization and segmentation tools to create customer segments based on real-time data.
  8. Mailchimp: Known for its advanced analytics and reporting that help small businesses make data-driven decisions.
  9. Omnisend: Offers web push notifications that allow brands to instantly retarget customers.
  10. Brevo (FKA Sendinblue): Known for its transactional emails with guaranteed 97 percent deliverability.

Each of these alternatives offers unique features and benefits, so it's important to choose the one that best fits your business needs. Remember to consider factors such as price, product features, customer support, pros and cons, and target audience when making your decision.

FAQ

What is the refund policy for GetResponse?

GetResponse is a pay-as-you-go service and does not issue refunds, even if you cancel immediately after your credit card is charged for the new billing period.
FAQ

What payment methods does GetResponse accept?

GetResponse accepts Visa, MasterCard, Discover, Maestro, JCB, and American Express debit cards and major credit cards, as well as PayPal.
FAQ

Can I try GetResponse before purchasing?

Yes, you can try GetResponse with a forever free account, which requires no credit card to sign up.
FAQ

Are there any limits on GetResponse's free accounts?

During the first 30 days of using your free account, you will have access to premium features of GetResponse. There are, however, some limitations on the free account concerning webinars, messages, landing pages, marketing automation, and chats.
FAQ

How does GetResponse's pricing work?

GetResponse offers three plans, each with its own add-on availability and included features. All plans include options for the list sizes of 1k, 2.5k, 5k, 10k, 25k, 50k, and 100k.
FAQ

How To Open A GetResponse Account?

To open an account on GetResponse, follow these steps:

  1. Navigate to the GetResponse website.
  2. Click on "Create FREE account" on the homepage.
  3. Click on "Create an account and try all features free for 30 days. No credit card required | Upgrade when you’re ready".
  4. You will be redirected to "app.getresponse.com".
  5. Enter your Company name (optional).
  6. Click on "Choose your path".
  7. Select "I prefer to explore on my own".

After these steps, you will have successfully created a GetResponse account. Remember, no credit card is required for the initial 30-day free trial. You can upgrade to a paid account whenever you're ready. Enjoy exploring the features of GetResponse!

FAQ

GetResponse Return Policy?

GetResponse is a pay-as-you-go service. This means that refunds are not issued, even if an account is cancelled immediately after a credit card is charged for the new billing period. For instance, if a credit card is charged on August 10th and the account is cancelled on August 15th, the full amount for the entire month (or year, if an annual plan was selected) is still due. No subsequent charges are applied to the credit card, but the amounts already charged are not refunded. This policy is applied equally to all customers, with no exceptions.

GetResponse also offers a forever Free account, which does not require a credit card for signup. This provides a risk-free way to try GetResponse premium features for 30 days. If an upgrade is chosen at any time during the first 30 days of using it, the Free plan ends and the account is upgraded to a paid account.

When a paid account is purchased or an upgrade from a Free plan to a paid account is made, the GetResponse billing system charges the credit card for the initial billing period. After that, the billing system automatically renews the account every 30 days (or every 360 days for an annual plan) and charges the appropriate amount to the credit card.

An account can be cancelled at any time, and no further amounts will be charged to the credit card. However, any amounts already charged to the credit card are the responsibility of the account holder.

In summary, GetResponse does not issue refunds, but it does offer a Free account for users to try out its premium features. It's important to note that once a Free account is upgraded to a paid account, it cannot be downgraded again. The billing system automatically renews and charges the account every 30 days (or every 360 days for an annual plan), and any amounts already charged are not refundable. An account can be cancelled at any time to prevent future charges, but any amounts already charged are not refundable.

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